Resource
Who Can Help? – Community Decision Map
Identify a sensible first contact for four fictional community questions. Free one-page A4 activity with educator guidance and checked answers.
Print, solve and discuss
Preview the complete activity page

Download one-page A4 worksheetCheck the preview, printing notes and licence before use.
A practical Australian civics and community activity
Identify a sensible first contact for four fictional community questions. The printable gives children a specific task, visible response space and enough information to begin without a long educator explanation.
What children do
Follow each issue to the organisation that could be a useful first contact. Explain one match.
Prepare and facilitate
Materials: Printed worksheet, pencil and optional colouring tools. Allow about two minutes to print and place the page. The activity usually takes 25 minutes.
Explain that the first contact can redirect a person and that urgent safety issues follow local emergency procedures.
Keep examples fictional. Do not ask children to share household income, access to money, political preferences, addresses or family voting choices.
Answer guide
- Damaged equipment in a council park → local council
- Question about a government school → state or territory education department/school
- Passport question → Australian Government passport service
- OSHC equipment problem → educator or service coordinator
Adapt participation
Simpler way to join: Read the task aloud, complete one example together and allow pointing, moving tokens or dictating instead of writing.
More challenge: Add a fictional issue and identify what evidence or information would help when asking for action.
Learning opportunities
Look for civic knowledge, sequencing, evidence and respectful community participation. Ask a child to show a match, calculation, sequence or reason; completion alone is not evidence of understanding.
Useful educator prompts
- What information on the page helps you begin?
- How could you check that match, total or sequence?
- Which part is a fact, and which part is a choice or opinion?
Fact-check sources
Printing notes
Print at actual size on A4 paper. The worksheet is ink-friendly and uses simplified diagrams rather than reproductions of banknotes, coins, official ballot papers or government artwork.



